Browse the Hastings Cove Waterfront Holiday Apartments frequently asked questions by selecting a
category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?
Check-in: 2 pm

Check-out: 10 am

Q: Do you require a security bond upon check-in?
We will require a security bond of $200 at the time of booking.
Q: Is after hours check-in available?

Yes. Please let us know your time of arrival so we can arrange your after-hours arrival information and secure your keys in a lock box on the premises.

Q: Can I have a late check-out?

We may be able to accommodate a late check out depending on occupancy, at extra cost. Please advise the team if you wish to have this arranged for you.

Q: Is there reception available?
There is no one on-site at the reception; please refer to your check-in instructions sent to you by Holiday Management Co.

Services & Facilities FAQ’s

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?
Yes, free Wifi is available in all rooms.
Q: What facilities do you have?
  • Swimming Pool
  • Barbeque Area
  • WIFI
Q: Is there car parking available?

Each Unit has 1 undercover car space. We also have 10 visitor car spaces which can accommodate Boats, Trailers, Jetskis and more.

Q: Is all linen provided?
All bed linen, blankets, and pillows are provided, and all beds are triple sheeted.
Q: How often are the rooms serviced?

Rooms are fully self-contained; therefore, we do not service the rooms. However, you are welcome to contact Holiday Management Co to have your room serviced for an additional fee.

Q: Is the pool heated?


Location FAQ’s

General information about our location.

Q: How close is the Gold Coast & Byron Bay?

We are located 55 minutes South of Gold Coast Theme Parks & 35 Minutes from Coolangatta Airport.

We are 35 minutes North of Byron Bay.

Q: Are there shops or restaurants nearby?
We have a general store and restaurant within walking distance. All other grocery stores and shops are within a 5-minute drive.
Q: Is there public transport nearby?

Yes. We have a bus stop at the front of Hastings Cove. This route connects to bus services travelling to Cabarita, Pottsville and Kingscliff.

Q: Where can I buy groceries locally?
We have a general store within walking distance. Otherwise, you will find any other grocery needs can be fulfilled at our local shops just a short 5-minute drive away.